Cancellation & Refund Policy
At BossChrono, customer satisfaction is our priority. This policy explains how cancellations and refunds are handled for purchases made on our website.
Order Cancellation
- Orders can be cancelled within 24 hours of placing them or before they are shipped, whichever is earlier.
- To cancel your order, please contact us at support@bosschrono.com with your order details.
Refund Policy
- Once your cancellation is approved, the refund will be initiated to your original payment method.
- Refunds may take 5–7 working days to reflect in your account, depending on your bank/payment provider.
- In case of product defects or damages, please contact us within 48 hours of delivery with relevant photos/videos.
Non-Refundable Items
- Products that have been used, damaged by the customer, or are not in their original packaging are not eligible for refund.
Contact for Refunds
Email: support@bosschrono.com
Subject: “Refund Request – [Order ID]”
